Terms of Service
1. Agreement to terms
By downloading, installing, or using the SkinSlay mobile application (“App”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the App. These Terms form a binding agreement between you and Scalista (see Imprint).
2. Who may use SkinSlay
- You must be at least 16 years old to use the App. If you are under 18, you confirm you have consent from a parent or legal guardian.
- You may use the App only for personal, non-commercial purposes.
- You agree to provide accurate information during onboarding and keep it up to date.
- We may suspend or terminate access if we suspect misuse or violation of these Terms.
3. Our services
SkinSlay offers a guided skincare experience that includes a clinical-style onboarding quiz, AI-powered photo analysis, personalized routines, ingredient intelligence, streak tracking, and optional subscription features. Features may evolve over time.
4. Routine guidance, not medical care
- The App provides cosmetic wellness guidance and educational content. It is not a substitute for professional medical advice, diagnosis, or treatment.
- You are solely responsible for how you use SkinSlay’s recommendations. Stop using any product that causes discomfort and seek medical help when needed.
- If you are pregnant, nursing, immunocompromised, or have known skin conditions, consult a healthcare professional before following any routine.
5. Subscriptions & billing
- SkinSlay may offer premium features via auto-renewable subscriptions billed through Apple’s App Store.
- Free trials convert to paid plans unless you cancel at least 24 hours before the trial ends.
- All payments are processed by Apple. We do not store payment card details.
- Manage or cancel subscriptions in your Apple ID settings (Settings > Apple ID > Subscriptions). We cannot issue refunds directly.
- Prices may change. We will notify you in advance, and you may cancel before changes take effect.
6. Your responsibilities
- Maintain the confidentiality of your device and account access.
- Only upload photos of yourself or with the consent of the person in the image.
- Use the App in a lawful manner and respect intellectual property rights.
- Do not attempt to reverse engineer, exploit, or interfere with the App or its infrastructure.
7. Acceptable use
You agree not to:
- Upload content that is unlawful, harmful, defamatory, or infringes others’ rights.
- Introduce viruses, bots, or other harmful code.
- Attempt unauthorized access to our systems or user data.
- Use SkinSlay for commercial services without written permission.
8. Intellectual property
SkinSlay and its content, features, and branding are owned by Scalista or its licensors and are protected by intellectual property laws. We grant you a limited, non-transferable, non-exclusive license to install and use the App for personal use, subject to these Terms.
9. Feedback
If you send ideas, feature requests, or feedback, you grant us a non-exclusive, royalty-free, worldwide license to use that feedback for any purpose without obligation to you.
10. Third-party services
The App integrates third-party services such as Supabase (hosting), RevenueCat (subscriptions), Apple (payments), and optionally TikTok Business SDK (aggregate marketing analytics). Third-party services are subject to their own terms. We are not responsible for third-party products or services.
11. Data & privacy
Our Privacy Policy explains how we collect and process personal data. By using SkinSlay you acknowledge and agree to those practices.
12. Suspension & termination
- We may suspend or terminate access if you violate these Terms or use the App in a harmful way.
- You can delete your account through in-app settings or by emailing info@scalista.eu. Deleting the App does not cancel an active subscription.
13. Disclaimers
- The App is provided “as is” and “as available.” We make no warranties about accuracy, reliability, availability, or that the App will meet your expectations.
- We disclaim all implied warranties to the maximum extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of liability
To the fullest extent permitted by law, Scalista and its officers, employees, or partners shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of SkinSlay. Our aggregate liability for all claims is limited to the greater of (a) amounts you paid to us in the past 12 months or (b) €50.
15. Indemnification
You agree to indemnify and hold harmless Scalista from claims, damages, liabilities, and expenses (including legal fees) arising from your misuse of the App or violation of these Terms.
16. Governing law & venue
These Terms are governed by the laws of Germany, without regard to conflict of law principles. If you are an EU consumer, you also benefit from mandatory protections of your local law. The courts of Berlin, Germany shall have jurisdiction, except where local law mandates a different forum.
17. Changes to these Terms
We may update these Terms when features change or for legal reasons. When we do, we will update the “Last updated” date and provide in-app notice for material changes. Continued use after changes take effect constitutes acceptance.
18. Contact
Email: info@scalista.eu
Phone: +49 179 531 6650